These Terms & Conditions (“Terms of Use”) govern your access to and use of the website manokriticrafts.com (“Website”).

Manokriti Crafts is a registered brand owned and operated by RSAL Sphere, an India-based business, having its registered address at:
Flat No. 808, 8th Floor, Mahabir Tower,
Main Road, Hindpiri,
Ranchi, Jharkhand – 834001, India.

Throughout these Terms, references to “Manokriti Crafts”, “we”, “us”, or “our” refer to RSAL Sphere operating under the brand Manokriti Crafts. References to “you”, “your”, or “user” refer to any individual accessing or using this Website.

By accessing or using this Website, you agree to be bound by these Terms, along with our Privacy Policy, Shipping Policy, and Return & Refund Policy.

1. Intellectual Property

All content available on this Website, including but not limited to text, images, graphics, logos, product descriptions, designs, videos, and software, is the intellectual property of Manokriti Crafts or its licensors and is protected under applicable Indian and international laws.

You may not reproduce, distribute, modify, or commercially exploit any content without prior written consent. Limited, personal, non-commercial use of the Website is permitted.

2. Use of the Website

You agree to use this Website only for lawful purposes. We do not guarantee that the Website will be uninterrupted, error-free, or free of harmful components. Content may be updated, modified, or removed at any time.

3. Products, Pricing & Orders

• All prices are displayed in Indian Rupees (INR).

• Product prices and availability are subject to change without prior notice.

• Product images are for representation purposes only; minor variations may occur due to the handmade and personalized nature of products.

• Orders may be cancelled or refused in cases of suspected fraud, incorrect pricing, or policy violations.

Placing an order confirms your acceptance of the product description and applicable policies.

4. Shipping & Delivery

Customers are responsible for providing accurate shipping information. Delivery timelines, charges, and conditions are outlined in our Shipping Policy. Delays caused by incorrect details or external factors are not the responsibility of Manokriti Crafts.

5. Returns & Refunds

Returns, replacements, and refunds are governed strictly by our Return & Refund Policy, which is available on this Website.

6. Limitation of Liability

Manokriti Crafts and RSAL Sphere shall not be liable for any indirect, incidental, or consequential damages arising from the use of this Website, including but not limited to loss of data, revenue, or business opportunities.

7. Indemnification

You agree to indemnify and hold harmless Manokriti Crafts, RSAL Sphere, and their affiliates from any claims arising out of your misuse of the Website or violation of these Terms.

8. Data & Privacy

Personal information collected through this Website is handled in accordance with our Privacy Policy. By using the Website, you consent to such data collection and usage.

9. User-Generated Content

Any content submitted by users (reviews, comments, images) must be lawful and non-offensive. We reserve the right to remove any content at our discretion. By submitting content, you grant us a non-exclusive right to use it for business purposes.

10. Cookies

This Website uses cookies to improve user experience. Continued use of the Website constitutes consent to our cookie usage.

11. Governing Law & Jurisdiction

These Terms shall be governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts located in Ranchi, Jharkhand, India.

12. Severability

If any provision of these Terms is held invalid, the remaining provisions shall remain in full force and effect.

13. Modifications

We reserve the right to update or modify these Terms at any time. Continued use of the Website after changes constitutes acceptance of the revised Terms.

14. Termination

We may suspend or terminate access to the Website if these Terms are violated. Upon termination, all access rights will cease immediately.

Business Contact Information

Legal Business Name: RSAL Sphere
Brand Name: Manokriti Crafts

Registered Address:
Flat No. 808, 8th Floor, Mahabir Tower
Main Road, Hindpiri
Ranchi, Jharkhand – 834001
India

Phone: +91 7065391997
Email: support@manokriticrafts.com

Customer Support Hours:
Monday to Saturday – 10:00 AM to 07:00 PM (IST)