Privacy Policy
This Privacy Policy describes how Manokriti Crafts, a brand owned and operated by RSAL Sphere, collects, uses, and protects personal information when you visit or make a purchase from manokriticrafts.com (“Website”).
1. Information We Collect
We may collect the following personal and technical information:
Full name
Email address
Phone number
Billing and shipping address
Order and transaction details
Demographic information (such as age or gender, if voluntarily provided)
Browsing activity on the Website (pages visited, time spent)
IP address, browser type, and device information
2. How We Use Your Information
The information collected is used to:
Process and fulfill customer orders
Communicate order confirmations, shipping updates, and service-related messages
Respond to customer queries and support requests
Improve our products, services, and website functionality
Send promotional or marketing communications only when users have opted in
3. Sharing of Information
We do not sell or rent personal information. Data may be shared only with:
Payment gateway and transaction processing providers
Courier and logistics partners for order delivery
Service providers assisting in website operations
Legal or regulatory authorities when required by law
All third-party partners are obligated to maintain data confidentiality and security.
4. Cookies & Tracking Technologies
Our Website uses cookies and similar technologies to:
Enable essential website functionality
Maintain user sessions
Analyze website usage and performance
Users may control or disable cookies through their browser settings. Disabling cookies may affect certain website features.
5. Data Security
We implement reasonable and industry-standard security measures, including SSL encryption and secure systems, to protect personal information against unauthorized access, disclosure, or misuse.
6. User Rights
Users have the right to:
Request access to their personal information
Request correction or updates to inaccurate data
Request deletion of personal data, subject to legal and operational requirements
Withdraw consent for marketing communications at any time
Requests can be made by contacting support@manokriticrafts.com.
7. Policy Updates
This Privacy Policy may be updated periodically. Any changes will be posted on this page and will apply from the date of publication.
Contact Information
For privacy-related questions or requests, please contact:
Legal Business Name: RSAL Sphere
Brand Name: Manokriti Crafts
Registered Address:
Flat No. 808, 8th Floor, Mahabir Tower
Main Road, Hindpiri
Ranchi, Jharkhand – 834001
India
Phone: +91 7065391997
Email: support@manokriticrafts.com
Customer Support Hours:
Monday to Saturday – 10:00 AM to 07:00 PM (IST)